Shipping policy

Order processing

Orders are processed within 1-3 business days. You'll receive a confirmation email with tracking once your order ships.

Shipping destinations and times

We currently ship within the United States. Standard shipping typically arrives within 3-7 business days after processing, depending on your location.

Shipping rates

Shipping costs are calculated at checkout based on your order and destination. Any promotional free-shipping thresholds will be shown in your cart.

Tracking

A tracking number is provided in your shipment confirmation email. Please allow 24-48 hours for tracking to update.

Delays

Delivery times are estimates and may be affected by carrier delays, weather, or high-volume periods. Cloud Athletic is not responsible for carrier delays once an order has shipped.

Lost or damaged shipments

If your order is lost or arrives damaged, contact us through our Contact page and we'll help resolve it.